Followed sizing guide hat too small customer service agent terrible had to speak with customer service manager to get the return started been over 2weeks still no hat and ZERO communication from anyone at SK left message over this past weekend for a family owned business which I use all I can this one is greatly missing customer service for a premium priced product not very happy how SK reacts will be the telling ~~I'm so sorry you've had this experience. I can see the order for the new hat in the system and will be in touch shortly. SK~~

These caps are the best!! Bought one for myself and my son for Christmas!! We are very happy with them. Warmest hats we have ever worn. Must mention that we had to exchange one for a larger size & was very impressed that when I called I did not have to go through an automated system. Great customer service. Thank you very much.

awesome product

everybody likes the wv. cap . ask me where i got it!

Hello from south East Kentucky. My cap arrived and I was well pleased at the craftsmanship and attention to detail, along with the nice card telling me who packaged it. I have worn it every day since receiving it and I have not been easy on it. Really putting it through its paces cutting firewood and all that entails. I am proud to have my stormy and I’m proud that it is made in my country. Thank you for keeping on keeping on. More orders in the future for sure.

Hey folks I’m really proud of my new Kromer. High quality fit and finish and the feel and texture is excellent. Thank you to the good people who work there and continuing a legacy of fine American made products.

I love the fit and feel of this cap. Warm to the head but breathes so sweat isn't an issue. A great hat to add to my other SK hats. Great price, excellent quality and value.

Great Hat

Great products that’s why I keep coming back.