Frequently Asked Questions
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Posted by Wasil Dubee on Sep 24th 2026
I expected this "jeep hat" to be what I needed, it looks very nice on the website but when I received mine, in the red buffalo plaid, the colors are faded and it just feels very cheaply made. Its not what I expected. I will admit my own fault to not having read the specifics of the materials prior to ordering. I assumed it was a wool hat. Either way it just looks very cheap and faded.
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Posted by Linda D. on Sep 24th 2026
Love the design with the earflaps and brim. Just wish it was made with more precise sizes like (small, medium, large). The S/M is a bit too small and I'm sure the L/XL would be too big. I will try to stretch it for a better fit.
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Posted by Jim on Apr 7th 2026
Its so soft and comfortable. Lite in weight but still cozy earm
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Posted by Frances Wise on Mar 31st 2026
It's a cheaper version of the usual hat with no lifetime guarantee like the others. i am sorry to hear that you are not satisfied with your hat. If you would like to call our customer service reps at 888-455-2253, we would be happy to discuss this.
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Posted by Gary Turner on Feb 18th 2026
Great hat very warm
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Posted by Ritchie Baker on Feb 2nd 2026
I love it. The small bill is more useful than I thought and the fit is perfect.
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Posted by Kristine on Feb 2nd 2026
Good quality, made very well, warm and cute.
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Posted by Fiona Hewat on Jan 24th 2026
Very pleased with the beanie good fit and comfortable to ware .
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Posted by Eric H. on Dec 31st 2025
This hat has a great design but the fleece is much thinner than I expected making it somewhat floppy. I walked around Lake Michigan in 30° weather and wind and it surprisingly kept my head warm though I don’t think it would be very effective in anything under 10 degrees for very long. If they made these out of the mackinaw wool with the fleece lining it would be a perfect 10.