Review Details

ORIGINAL WOOL STORMY KROMER CAP

ORIGINAL WOOL STORMY KROMER CAP

Product Review (submitted on December 6, 2012):
I ordered a cap from LLBean (7-3/4, Hunter Green). When it arrived, I noticed a large wrinkle. I adjusted the lace. The wrinkle grew larger, and the eyelets slewed off to one side. Upon further examination, I found that one of the panels had been sewed as a quadrangle instead of a triangle.
Assuming that this was just a slip by an inspector, I requested a replacement. When it arrived, it was exactly the same. At that point I decided that the problem was in the cutting pattern, and I returned the cap and requested a refund.

From SK: We are so sorry to hear of your problems with our cap and for bringing this to our attention. We ship out a large number of caps, all made from the same patterns that go through the same quality processes and we have not been made aware of this before. If you have any more information you could provide to us to help us understand and visualize this problem and how it may have happened, you could send that info to info@stormykromer.com.